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Company

A hotel system should be the quiet part of a hotel.

Lumen is built by the team behind Symphia. Lumen is a product of Symphia LLC. We work with hotels every day, and we think the software at the center of a hotel has grown too large to be pleasant.

How we're building it

Cut down on purpose
We start from what a hotel actually uses. A feature has to earn its place on the screen.
In a hotel's own words
Room, Bill, Check in. Software should speak the way the front desk does.
Color only when it means something
Black and white by default. Green, amber and red when something is ready, waiting or blocked.
Earn the switch
Running beside a hotel's existing PMS means we have to be good enough on real data before anyone depends on us.

Designed to work with the rest

Lumen is designed to work alongside three other products from the same team. None of these connections is live today.

Hearth

Guest messaging

On the roadmap

Linen

Housekeeping

On the roadmap

Cadence

Pricing

On the roadmap

See your own hotel in Lumen.

If you run on MEWS, we can put a read-only copy of your property in Lumen. Nothing in your hotel changes.